Co-Op, Operations Planning and Performance - Reporting and Analytics (Summer 2027)

Aircraft Performance Planning - managing aircraft and gate to gate operations and performance

Airport Performance Planning - improving airport processes and managing performance

Crew Performance Planning - improving Pilot and Flight Attendant operations and performance efficiency

Disruption Containment - tracking on-time flight metrics, weather, day-of flight analyses

Operations Digital & Decision Science (ODDS) – developing decision science tools and digital product solutions

Operations Performance - managing centralized operations and competitive performance analyses

Operations Schedule Planning - optimizing aircraft schedule and resource availability to maintain peak on-time performance

Process & Competitive Analysis - improving system processes & evaluating key metrics against our competitors in the airline industry

Measure current operational performance and/or customer satisfaction

Identify optimization opportunities to reduce injuries and security line wait times

Research, analyze, and interpret operational data

Develop new reports and dashboards and automate existing ones

Perform reliability/root-cause analysis for parts and maintenance

Evaluate and provide recommendations for improvement of key operational metrics including aircraft time at gate, gating efficiency, and feasibility of aircraft schedules

Seek operational improvements to reduce aircraft taxi time and flight time

Maintain, run and improve staffing models to support airport operations

Provide strategic and operational support and develop performance metrics and goals

Develop successful factors and statistical evaluations of new procedures and systems