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Co-Op/Intern Support and Learning Platform Administrator

Kinaxis
Ottawa, CAN
Full Time, Internship
Entry
Hybrid
CAD 19.46-28.55 hourly / hour
Discovered 2 days ago

Full Job Posting

Social Responsibility at Kinaxis

  • Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to a long-term net-zero operations strategy. We are involved in our communities and support causes where we can make the most impact.
  • People matter at Kinaxis and here are some of the perks and benefits we offer, which may vary by location and employee:
  • Flexible vacation and Kinaxis Days (company-wide days off)
  • Flexible work options
  • Physical and mental well-being programs
  • Regularly scheduled virtual fitness classes
  • Mentorship programs, training, and career development
  • Recognition programs and referral rewards
  • Hackathons
  • For more information, visit the Kinaxis website at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com .
  • Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at [email protected]. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.
  • Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.

Requirements

  • Experience in a support and ticketing role, with a focus on troubleshooting and problem resolution.
  • Experience in platform administration, preferably with Learning Management Systems (LMS) or similar tools.
  • Experience in a CRM tool such as Salesforce
  • Familiarity with process creation and optimization.
  • Strong organizational and time-management skills, with the ability to handle multiple tasks simultaneously.
  • Excellent communication skills, both written and verbal, with the ability to interact effectively with internal teams and external users.
  • Knowledge of Learning Management Systems is a must.
  • Proficient in using ticketing systems and basic platform administration tools.
  • Problem-solving skills and attention to detail.

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