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CNC Field Service Technicians

Diversified Machine Systems
Remote, USA
Full-time
Mid Level
Remote
USD 83000-115000 yearly
Discovered 1 months ago

Full Job Posting

  • Competitive Pay - Earn $83,000 - $115,000 a year based on experience.
  • Bonus Opportunity – You will receive and annual Performance Bonus that will increase each year up to your 4th year of tenure! ($4,000 your 1st year, $6,000 2nd year, an on up until you hit $7,500 on your 4th year)

• Annual Merit Increases

  • Full Benefits Package – Coverage starts within 60 days of employment! Affordable Medical, Dental, Vision, Life, 401K with 3% match, Virtual Med Care, HSA, HRA, FSA, Short- and long-term AD&D and disability, and Life Assistance Program.
  • Paid Time Off – Enjoy 80 hours of PTO your first year will increase based on tenure, up to 48 hours of sick leave, and 7 paid holidays off!
  • Schedule – This will be a remote role, you will enjoy being home and off on the weekends, your work week will consist of 75% travel time, and 25% of the time working from your home office
  • Get Paid to visit Colorado – During your first 6-8 weeks of employment you will receive extensive hands-on training, working along expert technicians at our headquarters in Colorado for 6- 8 weeks!
  • Tools Provided – You will receive a Pelican Case full of tools, API Laser, laptop, and company credit card. Plus, Company logo Clothing will be provided.
  • Continuous Training – You will receive training and education on the newest state-of-the-art machines as they are developed, so you will gain new skills and continue to be the expert!
  • Enjoy getting paid to travel around the country! The clock starts and you start getting paid the moment you leave for a trip, until you return to your hotel! You will have a company credit card, company credit card for hotel and transportation, a per diem of $55/day, mileage reimbursement, and you will be home most weekends!
  • 6 years or more of electromechanical experience repairing and maintaining CNC and/or other manufacturing equipment.
  • Experience working on automation equipment or robotics is a plus but not required
  • Clean driving record and willing to travel 75% of the time
  • Responsible for installing, maintaining, and repairing 3 or 5 axis DMS/FMT CNC routers; engages with the customer via telephone, e-mail, and in-person
  • Travels (up to 75%) to customer locations; utilizes customer and in-house information to resolve customer problems as efficiently as possible
  • Takes customer service calls and works to identify and resolve machine failures and faults in efficient manner; utilizes information provided by customer over the phone or email of engineering drawings, written problem statements, schematics, wiring and assembly drawings, engineering data, and updates the case from follow-up phone calls and emails logically and systematically
  • Updates documentation as required for departmental processes (travel expense reports, status updates, service call case management, etc.)
  • Tracks personal learning progress by completing the Technician training plan; complete all steps in training plan to advance to next technician level
  • Utilizes a variety of shop equipment, such as hand and power tools, and machine tools; also uses special electrical and electronic equipment such as oscilloscope, amp, volt, and ohm meters, multi-meter, calibration lasers, etc.
  • Utilizes safe working habits, follows CNC safety protocols and customer site safety protocols; is conscientious to not endanger self, others, equipment, or property; maintains work area in a neat and orderly manner to minimize unsafe conditions
  • Attends training sessions as needed to advance personal proficiency and knowledge
  • Provides input for process improvement regarding departmental processes
  • Assists in training other technicians within the department
  • Other duties as assigned

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