CMDB - ITIL Analyst
Role Overview
The CMDB & HAM Analyst is responsible for supporting the execution and operational maturity of the Configuration Management Database (CMDB) and Hardware Asset Management (HAM) processes within a global ITSM environment.
This role ensures data accuracy, lifecycle management, and compliance through structured execution, monitoring, and continuous improvement.
Working closely with the CMDB & HAM Process Manager and cross-functional teams, the role supports data governance, audit readiness, and process adherence while helping maintain a trusted system of record across the enterprise.
Full Job Posting
Qualifications
- Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
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