Cluster Sales Manager
Skills
About This Role
Key Responsibilities
- Manage and grow a portfolio of leisure agencies, luxury advisors (Virtuoso/SELECT/Serandipians as applicable), and top-producing OTAs.
- Design leisure offers across seasons, weekends, and holidays; package wellness programs (Miraval) and luxury resort experiences (Grand Hyatt).
- Conduct regular in-market visits, training, and webinar updates to trade partners; coordinate fam trips to Red Sea.
- Optimize distribution mix with Revenue and eCommerce; monitor parity, content, and partner merchandising.
- Convert small leisure groups and VVIP stays with bespoke itineraries (spa, activities, dining, yacht, air/ground).
- Deliver compelling proposals, handle objections, and secure deposits/contracts within policy.
- Maintain CRM hygiene; build 12 18 month leisure calendar and forecast.
KPIs
- Leisure room nights & revenue; segment ADR and channel mix quality.
- New partner activation and production growth YoY.
- Campaign ROI (trade offers/fam conversions).
- OTA cost of acquisition metrics & parity compliance.
- Forecast accuracy and conversion rate (proposal definitebr
& Experience
- 3 5 years in luxury leisure sales in KSA/GCC; Red Sea destination experience a plus.
- Arabic & English fluency; strong presentation and itinerary-building skills.
Other Requirements
- Travel to trade partners and onsite hosting (~30 50%), including weekends/holidays as needed.
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