Cluster Marcom Manager
About the Role
As a Cluster Marcom Manager, you’re not just executing marketing campaigns to drive revenue growth – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Key Skills for This Role
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Qualifications
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
- In addition, this role requires the following minimum qualifications:
- Degree in Marketing, Communications, Hospitality, or related field
- Minimum 3–5 years of marketing experience, preferably in hospitality
- Proven expertise in digital marketing (SEO, SEM, email, social media)
- Strong content creation and brand management skills
- Experience in campaign planning, execution, and performance analysis
- Proficiency in marketing tools and hotel systems (e.g., Salesforce, OnQ)
- Excellent communication, project management, and analytical skills
Responsibilities
- Here’s what you’ll do during a typical day:
- Execute hotel marketing strategies: Support the design and rollout of property-specific campaigns across digital channels, social media, and branded platforms to drive visibility and revenue.
- Stay up to date on industry trends: Monitor emerging marketing tools, technologies, and consumer behaviors relevant to the hotel industry and target audiences
- Report on campaign performance: Prepare and deliver monthly performance updates and marketing analyses to Sales and Revenue Management teams
- Support cross-functional initiatives: Partner with department leaders to execute targeted campaigns that drive revenue and guest engagement
About Hilton
Hilton is a global hospitality company that manages, franchises and leases hotels and resorts across a portfolio of brands.
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