Cluster Engineering Manager

Job Location:

NH Collection Dubai The Palm

NH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.

We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.

We are looking for a highly motivated and experienced Cluster Engineering Manager to join our team at Dukes The Palm Dubai Hotel and NH Collection Dubai The Palm.

Reporting directly to the Cluster Chief Engineering, the successful candidate will oversee the day-to-day Engineering operations across both properties, ensuring efficient maintenance, operational excellence, safety, sustainability, and exceptional guest experiences.

The ideal candidate will be a hands-on leader with strong technical expertise, excellent problem-solving skills, and a passion for maintaining the highest hospitality standards.

Key Responsibilities

• Support the Cluster Chief Engineering in managing daily Engineering operations across both hotels.
• Oversee preventive and corrective maintenance programmes to ensure the efficient operation of hotel facilities and equipment.
• Supervise the maintenance of HVAC, MEP, BMS, electrical, plumbing, fire and life safety systems, and other technical installations.
• Lead, motivate, and develop the Engineering teams while ensuring effective manpower planning and resource allocation.
• Conduct regular property inspections and ensure timely resolution of maintenance issues and guest requests.
• Assist in preparing and monitoring Engineering budgets, maintenance expenses, and cost-saving initiatives.
• Ensure compliance with UAE regulations, Dubai Civil Defence requirements, health and safety standards, and company policies.
• Support sustainability initiatives, energy conservation, and efficient utility management.
• Coordinate with contractors, suppliers, and service providers to ensure quality and timely completion of maintenance works.
• Assist in planning and executing CAPEX projects, renovations, and equipment replacements.
• Collaborate with operational departments to maintain high standards of guest comfort, safety, and satisfaction.
• Promote consistent Engineering standards, teamwork, and continuous improvement across both properties.

Qualifications & Experience

• Bachelor's degree or diploma in Mechanical Engineering, Electrical Engineering, or a related technical field.
• Minimum 5–7 years of experience in hotel Engineering or facilities management, including at least 2–3 years in a supervisory or managerial role.
• Previous experience in a four- or five-star hotel environment is preferred.
• Experience in cluster or multi-property Engineering operations is an advantage.
• Strong technical knowledge of HVAC, MEP, BMS, preventive maintenance, and fire and life safety systems.
• Good understanding of UAE regulatory requirements and health and safety standards.
• Strong leadership, communication, organizational, and problem-solving skills.
• Experience in budgeting, cost control, contractor management, and project coordination.
• Proficiency in Microsoft Office and maintenance management systems.
• Excellent command of English, both written and spoken.

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