Cluster Commercial Director - InterContinental Hotel & Residences Abu Dhabi

Overview

Cluster Commercial Director

Strategic Leadership

• Develop and implement a comprehensive commercial strategy for both the Hotel and Residences to deliver revenue and profitability objectives.
• Ensure all commercial functions operate cohesively under a unified business vision.
• Identify market trends, competitor activities, and emerging opportunities to strengthen market share.
• Provide commercial insights and recommendations to support long-term strategic decision-making.

Revenue & Sales Management

• Drive the Sales strategy across corporate, MICE, leisure, and long-stay segments to achieve and exceed revenue targets.
• Oversee Revenue Management and pricing decisions to ensure optimal business mix and yield.
• Utilize IHG systems and reporting tools to forecast accurately, monitor performance, and implement corrective actions where needed.
• Maintain strong client relationships, ensuring key accounts and partnerships are developed and retained effectively.

Marketing & Communications

• Lead the Marketing and Communications strategy in line with IHG brand standards.
• Maximize brand visibility, reputation, and digital presence in local and international markets.
• Oversee promotional campaigns, public relations, and partnerships to support business objectives.

Team Leadership & Development

• Lead, mentor, and develop a diverse commercial team, creating a culture of accountability, collaboration, and excellence.
• Provide regular coaching, performance reviews, and professional development opportunities.
• Encourage innovation and best practices across commercial functions.

Collaboration & Compliance

• Partner closely with the Cluster General Manager and Finance teams to align commercial plans with the broader business strategy.
• Ensure adherence to IHG policies, brand standards, and compliance requirements.
• Represent the property at industry events, client meetings, and networking forums to enhance business visibility.
• What we need from you:
• Bachelor’s degree in Business Administration, Marketing, or Hospitality Management; a Master’s degree is an advantage.
• Minimum 7 years of progressive commercial leadership experience within a luxury or upper-upscale hotel environment.
• Demonstrated success in developing and executing revenue and sales strategies with measurable results.
• Strong analytical, negotiation, and decision-making skills.
• Excellent communication and stakeholder management abilities.
• In-depth knowledge of digital marketing, pricing, distribution, and revenue optimization.
• Familiarity with IHG systems (Opera PMS, Concerto, Business Intelligence tools) preferred.
• Experience in the Abu Dhabi or GCC market highly desirable.
• What you can expect from us:
• We give our people everything they need to succeed.
• From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
• Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
• IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
• We promote a culture of trust, support, and acceptance.
• Always welcoming different backgrounds, experiences, and perspectives.
• IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.
• We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
• So, join us and you’ll become part of our ever-growing global family.
• Don't quite meet every single requirement, but still believe you'd be a great fit for the job?
• We'll never know unless you hit the 'Apply' button.
• Start your journey with us today.