Cloud Ops Engineer

About This Role

Role Purpose Ensure stable, reliable, and efficient operation of cloud environments by managing production workloads, monitoring, incident response, and continuous operational improvement.

Key Responsibilities

• Operate and support cloud environments including monitoring, incident management, and problem resolution.
• Ensure backups, recovery processes, and operational controls align with business requirements.
• Perform capacity planning, performance management, and cost optimization.
• Automate operational tasks to reduce manual effort and improve consistency.
• Support application teams operating distributed cloud workloads.
• Maintain operational documentation, runbooks, and reporting.

Required Skills & Experience

• Experience in cloud operations or production support roles.
• Strong troubleshooting and incident management capabilities.
• Familiarity with monitoring, alerting, and operational tooling in cloud environments.

Behavioral Expectations

• Remains calm, structured, and decisive during incidents.
• Demonstrates strong customer and service orientation.
• Collaborates effectively across technical and business teams.
• Continuously seeks to reduce operational toil through automation.