Cloud Operations Engineer

As part of our Cloud Operations team, you will:

Monitor and maintain customer-facing cloud platforms and internal business systems across Azure and AWS.

Design and enhance observability strategies, proactively identifying and resolving issues before they affect customers.

Lead incident response activities, troubleshooting complex technical issues and driving sustainable resolutions.

Develop and maintain Infrastructure as Code using Terraform and other modern automation tools.

Improve deployment processes and release management practices, helping us achieve highly automated, low-risk and zero-downtime deployments.

Analyse infrastructure and application performance data to optimise reliability, scalability and cloud spend.

Implement security best practices, vulnerability management processes and compliance controls across cloud environments.

Build AI-driven automation solutions using tools such as Claude, Copilot and other emerging technologies to improve operational efficiency.

Work closely with development, product and customer-facing teams to deliver exceptional service and technical outcomes.

Act as a champion for Cloud Operations, sharing knowledge and helping shape the future direction of the function.

Mitsubishi Electric Iconics Digital Solutions, Inc., headquartered in Foxborough, Massachusetts, is a global leader in industrial automation, smart and sustainable buildings, and digital transformation software. Our innovative HMI, SCADA, and Smart Building solutions help organizations around the world visualize, monitor, and optimize their most critical assets and environments.

With a presence in over 100 countries and trusted by more than 70% of Global 500 companies, we’re proud to play a key role in shaping the future of manufacturing, infrastructure, and the built environment sectors. Backed by more than 40 years of technological innovation and deep industry expertise, we deliver flexible, scalable, and high-performance solutions that drive operational efficiency and continuous improvement.

What makes us different is our people. We are a global, collaborative community of innovators, problem-solvers, and forward-thinkers who are passionate about making a meaningful impact. Whether you’re working alongside colleagues across Europe, the Americas, or Asia, you’ll be part of a team that values knowledge sharing, diverse perspectives, and continuous learning.

We are committed to creating an environment where employees can grow, contribute, and thrive—offering opportunities to work on cutting-edge technology, tackle real-world challenges, and help build smarter, more sustainable communities.

As a testament to our excellence and strong partnership with Microsoft, Mitsubishi Electric Iconics Digital Solutions has been recognized as a seven-time Microsoft Partner of the Year award winner.

Join us and be part of a global organization where your ideas matter, your growth is supported, and your work helps shape the future.