Closet and Wardrobe Space Optimization Consultant
Skills
About This Role
About Open Closet
OpenCloset is a premium closet management service based in Dubai, helping clients organize, digitize, store, and manage their wardrobes through one integrated ecosystem.
Our services include closet assessments, closet resets and decluttering, wardrobe digitization, climate-controlled storage, and on-demand delivery of stored items, alongside laundry coordination, tailoring, repairs, donation, and future resale services for fully digitized wardrobes.
Role Overview
- We are hiring a Closet and Wardrobe Space Consultant to work directly with clients inside their homes and help them organize, reset, and manage their wardrobe space.
- This is a hybrid role combining:
- Closet organization
- Customer experience
- Wardrobe management
- Operational coordination
- You will help clients assess their closet space, reorganize and declutter wardrobes, identify items suitable for storage, and onboard them into the OpenCloset experience.
- This is a highly client-facing role that requires professionalism, trust, discretion, organization, and strong communication skills.
In-Home Closet Assessments
- Conduct in-home closet assessments with clients
- Identify wardrobe organization and optimization opportunities
- Recommend which items should remain accessible at home and which are suited for OpenCloset storage
Closet Reset and Decluttering
- Lead closet reset and decluttering sessions with structure and sensitivity
- Help clients reorganize and optimize wardrobe space
- Maintain a calm, organized, and respectful working environment inside client homes
Onboarding and Wardrobe Digitization
- Coordinate wardrobe storage onboarding
- Support wardrobe digitization processes
- Guide clients through the OpenCloset experience
Operational Coordination
- Work closely with operations and logistics teams
- Coordinate with external service partners when needed
- Flag operational issues and contribute to process improvements
Customer Experience
- Maintain premium customer experience standards
- Build long-term, trust-based client relationships
- Handle client belongings with professionalism, discretion, and care
Requirements
- Excellent English communication skills
- Highly organized and detail-oriented
- Strong interpersonal and customer service skills
- Comfortable working inside premium homes and interacting with high-end clients
- Professional appearance and attitude
- Comfortable using mobile apps and digital tools
- Reliable, punctual, and operationally disciplined
- UAE driving license preferred
Experience
- in any of the following is highly valuable:
- Luxury hospitality
- Professional wardrobe or home organization
- Concierge services or lifestyle management
- Premium retail
- Customer experience or onboarding roles
- Personal assistance to high-net-worth individuals
- Fashion knowledge is a plus, but not required.
What Success Looks Like
- Smooth and consistent client onboarding
- Excellent customer experience and high client satisfaction
- Successful closet resets that clients describe as transformative
- Strong adoption of wardrobe digitization among new clients
- Operational consistency across visits
- Long-term client retention and referrals
Why Join OpenCloset
- Be part of an early-stage, high-potential startup
- Help shape customer experience from the ground up
- Work directly with founders and leadership
- Grow with the business as we scale
- Contribute to building a premium lifestyle brand in Dubai
How to Apply
To apply, please send your CV and a short introduction explaining why this role interests you.
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