Clinical System Officer

We are seeking a Clinical System Officer to join our Innovation & Quality Team, based at our Norwest office.

In this role, you will support the monitoring and continuous improvement of BaptistCare’s clinical systems framework, including clinical documentation, medication management, pain management, wound management, digital health and reporting.

Working closely with the Clinical Systems Manager and key internal stakeholders, you will help optimise the use of clinical systems, support quality and compliance requirements, coordinate user groups, and deliver role-based training and support to systems users. You will also contribute to the development and maintenance of resources, documentation, policies, procedures and work instructions.

This is an excellent opportunity for someone who combines aged care experience with strong systems, analytical, administration and stakeholder engagement skills.

A minimum of five years’ experience in aged care.

Qualifications in aged care, management, project management or a related area.

Strong capability and confidence in using technology and clinical systems.

Experience supporting technical system implementations, system improvements or related projects.

Demonstrated experience delivering training and supporting systems users.

Sound knowledge of legislation and regulatory requirements relating to residential aged care.

Strong analytical skills and attention to detail.

Excellent written, verbal and interpersonal communication skills.

The ability to manage competing priorities, meet deadlines and produce accurate work.

The ability to work independently while contributing positively within a collaborative team.

Experience using clinical systems, Microsoft Excel, Word and Teams.

A current Australian Driver’s Licence and willingness to travel as required.

If you are passionate about improving clinical systems, supporting users and contributing to quality care outcomes for older Australians, we would love to hear from you.

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.

If you would like to be considered for this role, please click ‘’Apply’’ and attach your resume.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.

Successful applications will be subject to a variety of background checks including a police background check via our online police check system.

Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.