Clinical Support Specialist
Skills
About This Role
Job Summary
As a Clinical Support Specialist, you will have ownership of Clinical Programs, specialized clinical events and activities throughout both the pre- and post-sales stages focusing on improving patients outcome.
You will be responsible for positioning, scheduling, and delivering impactful and meaningful Clinical Programs across your region.
In addition, you will serve as a key clinical resource, supporting both the sales and marketing teams with your expertise.
Essential Functions
- Act as a clinical specialist in positioning, promoting, aligning, scheduling and delivering Clinical Programs
- Initiate strategic conversations with sales- and marketing teams as well as Business Partners and end-users on the importance of high-quality CPR and Clinical programs
- Be a passionate advocate for Clinical Programs and the strategic process behind this
- Serve as a clinical expert as it relates to resuscitation, including, but not limited to, AHA/ERC guidelines, clinical practice and translational research
Interpersonal Skills
- Being able to motivate, inspire and guide colleagues, Business Partners and customers
- Demonstrates flexibility, autonomy, self-motivation, initiative and professionalism
- Strong awareness of both verbal and nonverbal communication
- Builds strong relationships with internal and external customers
- Analytical and problem-solving capabilities
- Strong proactive approach
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