Clinical Resource Manager

Facilitates process improvements between Supply Chain Services and Clinical Services. Coordinates and monitors consultative team efforts, related to outcomes, product conversions, backorders/substitutes, contracts, education and distribution process.

Supports Supply Chain needs of physicians, nurses, and support staff improving financial outcomes, refining business processes and enhancing quality as it relates to supply and service procurement.

Maintains close working relationships with Supply Chain Managers and Distribution to determine appropriate pricing contract terms, current supply levels and stock/non-stock distribution options.

Manages communications and supply management strategies with direction from the Executive Clinical Resourse Director.

Provides support to clinical staff in performing tasks to develop and implement quality improvement regarding supplies, charges and labor practices.

Works with clinical staff and Supply Chain Services areas to develop processes to better support organizational logistics, goals and objectives.

Coordinates with vendors to evaluate and develop product conversions and follows through to prevent delays in established hospital practices and schedules.

Coordinates product trials, conversions and provides product information and support to clinical services, Medical Staff and Supply Chain Services staff.

Acts as a point of contact for vendors and clinical staff in need of product and contractual information. Communicates with clinical leaders and ancillary departments about opportunities for cost reduction.

Interacts with department managers and vendors in a professional manner. Works as a team member, makes sound decisions, works well under pressure and meets multiple and sometimes conflicting deadlines.

Demonstrates commitment to quality service and responsibility for addressing customer-service issues. Respects the dignity and confidentiality of patients and Medical Center information.

Assists with a variety of quality assurance initiatives such as statistical reports, procedure manuals, case tracking reports and audits for Medical Center reimbursements as required.

Recommends and help formulate improvements for Supply Chain Services. Assists with implementation with direction from Executive Clinical Resourse Director Supply Chain Services.

Participates in Supply Chain system-wide quality improvement activities by assisting surgical services with preference list updates and corrections, to ensure contractual utilization and maximize saving.

Performs cost benefits and validation of cost savings initiatives.

Assists with information gathering to prepare Request for Proposals.

Evaluates work assignments, set priorities and responds quickly and effectively to constantly changing priorities. Responds immediately in a positive manner when called upon for additional or special assignments.

Conducts all Mount Sinai Medical Center business with vendors and department heads in a highly professional and ethical manner.

Adheres to the Operation Excellence Standards of Performance and upholds the standards of performance of the Medical Center.

Performs job related duties as required.

Current Registered Nurse Licensure

Bachelors degree required. Masters degree preferred.