Clinical Product Specialist

Overview

About the Role

Product Development & Clinical Design

• Translate clinical workflows and healthcare requirements into product specifications, use cases, and functional designs
• Define and validate configuration of TrakCare and IntelliCare to meet regional and regulatory requirements
• Participate in the design, testing, and continuous improvement of clinical features and workflows
• Ensure all product changes align with clinical safety principles and best practices

Clinical Expertise & Internal Enablement

• Act as the clinical subject matter expert within the product team, contributing to product strategy and roadmap
• Provide clinical input to development, QA, and documentation teams to ensure accuracy and usability
• Support internal teams in understanding clinical workflows and healthcare delivery models
• Contribute to training materials and internal knowledge sharing

Customer & Market Engagement

• Work closely with customers to understand real-world clinical challenges and translate them into product improvements
• Gather, analyze, and prioritize feedback from clinicians and healthcare organizations
• Support demonstrations, workshops, and discussions with clinical stakeholders when needed
• Maintain awareness of regional healthcare trends, policies, and standards

Collaboration & Delivery

• Collaborate with global product teams and local implementation teams to align product capabilities with market needs
• Support implementation projects by validating workflows and ensuring clinical appropriateness
• Contribute to documentation, testing, and release readiness activities
• Assist in scoping and prioritizing enhancements and new features

Essential Skills & Experience

• MD (or equivalent medical degree) with 5+ years of clinical experience with demonstrated interest or experience in digital health, clinical systems, or process improvement
• Strong understanding of clinical workflows across inpatient and outpatient settings (e.g., wards, operating theatres, ICU, perioperative care, clinics)
• Hands-on experience with EHR systems, including configuration, implementation, optimization, or advanced clinical use
• Interest or exposure to AI applications in healthcare and clinical workflows
• Strong analytical, problem-solving, and communication skills, with the ability to translate clinical needs into structured requirements and functional specifications
• Familiarity with healthcare practices and regulatory environments in the Middle East
• Willingness and ability to travel to customer sites (e.g., hospitals and labs) across the region
• Nice to Have
• Experience participating in product design, clinical system configuration, or workflow optimization initiatives
• Exposure to clinical decision support, analytics, or quality measures
• Hands-on experience with AI tools or technologies (healthcare or non-healthcare), such as data analysis, automation, or decision support tools
• Experience working with multidisciplinary product or technology teams

Who You Are

• Clinical credibility and ability to engage with healthcare professionals
• Structured thinking and ability to break down complex clinical problems
• Ability to balance clinical needs with technical and product constraints
• Adaptability in a fast-paced product environment
• Thrives in regulated environments where safety, precision, and compliance matter
• Detail-oriented without losing sight of the big picture
• Collaborative by nature, with a bias for action and learning

Why Join

• Us?
• At InterSystems, your work has purpose.
• We develop mission-critical systems that touch millions of lives every day — and we do it in a culture that values ownership, curiosity, and continuous improvement.
• We offer:
• A flat and fast-paced environment where your ideas matter
• Global exposure and opportunities to grow
• A chance to work on tech that drives real-world healthcare transformation