Clinical Forms Completion Specialist

POSITION: Clinical Forms Completion Specialist-

REQUISITE EXPERIENCE AND QUALIFICATIONS

• Manage and complete assigned caseload of disability paperwork by gathering medical information on each patient.
• Communicate with various medical professionals to gather information regarding disability leave.
• Apply appropriate medical information to ensure eligibility for disability is accurately captured.
• Enter all assigned requests into a system for further processing and documentation.
• Coordinate return to work transitions, including coordination of any restrictions that may need to be accommodated.
• Answer patient questions via email or telephone and email as they relate to their Disability/FMLA form paperwork.
• Utilize industry-standard responses to complete FMLA/Disability Forms per the type of specialty practice .
• Understand and abide by all HIPAA (Health Insurance Portability and Accountability Act) privacy and security laws.
• Verify patient information using key identifiers.
• Provide attention and care to patients and patient representatives.
• Ensure patient's disability forms are completed after payment within 2 business day turnaround.
• Demonstrates strong self‑initiative and independently manages tasks from start to finish, maintaining accountability for achieving high‑quality results.

SKILLS & QUALIFICATIONS

• Medical office experience required
• Licensed Practical Nurse/Certified Nursing Assistant or Medical Assistant or other certification preferred
• EMR experience, preferred
• Exceptional written and verbal communication skills
• Thorough and detail-oriented
• Customer-orientated and professional disposition
• Windows proficient
• Ability to self-manage
• Driven to complete tasks in a timely manner while multi-tasking
• Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.
• Job Type: Full-time
• Pay: commensurate with experience