Clinical Epic Analyst II-Ambulatory

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

As a Clinical Epic Analyst II-Ambulatory, and under very limited supervision, you function as a member of various multi-disciplinary teams with complex assignments in Clinical and Business Information Technologies. Demonstrates expert analytical skills and extensive clinical and business knowledge with expertise in one or more of these areas. Independently designs, develops, enhances, and tests complete systems of complex Information Technology systems using various tools in support of business and clinical operations. Takes initiative and exercises independent judgment to resolve urgent problems. Acts with broad authority when necessary to resolve emergencies. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview From a staff position, and under very limited supervision, functions as a member of various multi-disciplinary teams with complex assignments in Clinical and Business Information Technologies. Demonstrates expert analytical skills and extensive clinical and business knowledge with expertise in one or more of these areas. Independently designs, develops, enhances, and tests complete systems of complex Information Technology systems using various tools in support of business and clinical operations. Takes initiative and exercises independent judgment to resolve urgent problems. Acts with broad authority when necessary to resolve emergencies. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do

• From a senior perspective, identifies and plans for current and future customer requirements. Analyzes complex business and technical problems.
• Designs, develops, tests and documents complex custom application software or directs these activities when necessary.
• Pro-actively reviews, recommends and implements data security, integrity, backup and recovery procedures for entire systems.
• Stays current on all emerging information technology relevant to assigned systems.
• Responds on a 7/24 on call basis to application and customer problems; ensures that any problem within his/her ability to correct is addressed in a timely and professional manner.

Education/Formal Training Requirements

• Required - Bachelor's Degree Computer sciences
• Preferred - Bachelor's Degree Business Administration/Management
• Preferred - Bachelor's Degree Data Science
• Preferred - Bachelor's Degree Healthcare
• Preferred - Bachelor's Degree Information Systems
• Preferred - Bachelor's Degree Information Technology
• Preferred - High School Diploma or Equivalent
• Preferred - Master's Degree Business Administration/Management
• Preferred - Master's Degree Computer sciences
• Preferred - Master's Degree Healthcare Administration
• Preferred - Master's Degree Information Systems
• Preferred - Master's Degree Information Technology

Work Experience Requirements

• Required - Healthcare information systems; healthcare environment working with electronic health records and healthcare IT systems 1-3 years
• Preferred - In lieu of a Bachelor’s degree, the candidate must have a High School diploma or equivalent and six (6) years of experience in application of Clinical Information Systems and support with relevant clinical knowledge in a healthcare field 5-7 years

Knowledge, Skills and Abilities

• Demonstrated ability to work independently and to consistently exercise sound judgment and initiative in a wide range of circumstances.
• Knowledge of and experience with Microsoft Office.
• Ability to read, comprehend and prepare moderately complex written materials such as software documentation.
• Ability to communicate verbally and in writing information management concepts and methods to non-technical users.

Supervision Provided by this Position

• May lead more junior Clinical Systems Analysts.

Physical Demands

• Normal office environment.
• Frequent on call for emergencies and support.
• Must be able to read, write and communicate both orally and in writing.
• Must be able to lift, pull and carry up to 10 lbs. periodically.
• Must be able to stand, walk, climb stairs, sit in one place, squat and kneel periodically throughout shift.
• Must be able to reach, bend and twist periodically throughout shift.
• Must have good balance and coordination.
• Use of hands for repetitive hand and wrist motion.
• Must have good hand eye coordination.
• Must be able to travel locally occasionally.

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.