Clinical Assistant II

MINIMUM QUALIFICATIONS

• Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
• Education: High school diploma or equivalent, required; (Bachelor’s degree may be substituted for work experience requirement)
• Experience: One year work experience, required; experience in a Medical Office, preferred
• Licensure/Certification: None.
• KNOWLEDGE
• These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification.
• Knowledge of computer systems and software used in functional area.
• Knowledge of medical terminology, preferred.
• Knowledge of ICD-9 and CPT coding and billing regulations, preferred
• Ability to prioritize multiple tasks and handle a high volume of interactions (phones, patients, etc.).
• Ability to communicate clearly orally and in writing. Ability to follow oral and written instructions.
• Ability to solve problems and identify solutions.
• Ability to deal with diverse patient/family interactions and demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations.
• Ability to plan, organize, prioritize, work independently and meet deadlines.
• PHYSICAL REQUIREMENTS
• The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
• Pay Range Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $25.00 to $30.00
• Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
• Packard Children’s Health Alliance is a network associated with Lucile Packard Children’s Hospital and the Stanford School of Medicine. We bring the best community physicians together in a network that provides healthcare for children and expectant mothers from the Bay Area. In fact, we’re proud to be the only Bay Area medical network with an exclusive focus on women and children, and we understand the unique value provided by our more than 650 leading pediatricians and obstetrician/gynecologists. What’s more, we’re growing fast. Job ID: PC_00017322-10142026
• MINIMUM QUALIFICATIONS