Clinical Assessment Manager

What You Will Do

• Conduct face-to-face or telehealth UAS-NY assessments according to state guidelines, policies, procedures, and protocols.
• Utilize clinical skills to assess and document all aspects of the potential members long-term community-based needs.
• Communicate with members, families, providers, and other parties as needed to complete an accurate comprehensive assessment.
• Utilizes VNS Health and state-approved assessment questionnaire, guidelines, and documentation as well as interviews with members, family, and care providers in decision-making.
• Performs in-home assessment for members who have identified significant changes in condition since last in-home assessment; provides comprehensive review and determination of member’s needs, including completion of UAS assessment questionnaire, tasking tool, and a projected service plan. Visits include all areas serviced by VNS Health Plans including upstate and downstate counties.
• Performs in-home assessment on members to determine the appropriate service plan, including completion of UAS assessment questionnaire, tasking tool, and a projected service plan. Visits include all areas serviced by VNS Health Plans.
• Explains VNS Health Plan benefits, including an explanation of the member's handbook.
• Ensures compliance with state and federal regulatory standards and VNS Health Plans policies and procedures.
• Identifies opportunities for alternative care options and contributes to the development of a safe member centered service plan.
• Consult with supervisor and others in overcoming barriers in meeting goals and objectives.
• Maintains current knowledge of organizational and state-wide regulations that affect member eligibility.
• Coordinates with other departments, e.g. Care Management, Legal Affairs, Grievance and Appeals, Compliance, Membership Eligibility Unit, Quality as needed.
• Participates in requests for out-of-network services when a member receives services outside of VNS Health Plans network services.
• Keeps current with all health plan changes and updates through on-going training, coaching and educational materials.
• Participates in special projects and performs other duties as assigned.
• Licenses and Certifications: Current license to practice as a Registered Professional Nurse in New York State required. Certified Case Manager preferred. Valid driver's license or NYS Non-Driver photo ID card required as determined by operational/regional needs required Education: Bachelor's Degree in nursing or similar field required Work Experience: Minimum two years of clinical assessment, homecare or hospital experience preferred. Excellent organizational and time management skills, interpersonal skills, verbal and written communication skills required. Demonstrates strong relationship management skills, including a high degree of interpersonal communication l and non-aggressive assertiveness required. Demonstrates successful conflict management skills and achieving “win-win” solutions required. Working knowledge of Microsoft Suite Products e.g. Excel, Power-Point, Word required. Knowledge of Medicaid and Medicare regulations required. Working Knowledge of UAS-NY preferred Pay Range per Visit: If you are applying to the per diem per visit version of this job, the hiring range is as follows: $80 per visit.