Clinic Receptionist / Admin Coordinator - CAYA World Clinic
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Key skills for this role
About the Role
Location: Palm Jumeirah, Dubai Clinic: CAYA World Clinic Job Type: Full-time CAYA World Clinic is looking to hire a warm, organized, and experienced Clinic Receptionist / Admin Coordinator to support our front desk and daily clinic operations.
Key Skills for This Role
Full Job Posting
Job Type:** Full-time
CAYA World Clinic is looking to hire a warm, organized, and experienced **Clinic Receptionist / Admin Coordinator** to support our front desk and daily clinic operations.
The ideal candidate must have **2–3 years of prior experience working in a clinic or healthcare setting in Dubai** and should be confident managing patient bookings, reception duties, payment coordination, documentation, and day-to-day administrative support.
Prior experience at a Psychology / Psychiatry Clinic is a PLUS
Key Responsibilities
- Welcome patients and families warmly and professionally.
- Manage appointment bookings, confirmations, cancellations, and rescheduling.
- Coordinate patient registration and maintain accurate patient records.
- Support billing, invoices, receipts, and payment follow-up.
- Help patients with basic administrative questions, including pay-and-claim documentation.
- Coordinate with clinicians regarding schedules, room use, and patient flow.
- Maintain a clean, organized, and professional reception area.
- Support general clinic administration and communication through phone, WhatsApp, and email.
- Ensure confidentiality and professionalism at all times.
Requirements
- **Minimum 2–3 years’ experience in a clinic or healthcare facility in Dubai is required.**
- Strong communication skills in English.
- Experience with clinic management systems or EMR software is preferred.
- Comfortable handling patients, parents, and clinicians in a calm and professional manner.
- Organized, punctual, detail-oriented, and able to multitask.
- Prior experience in a psychology, therapy, pediatric, dental, dermatology, or polyclinic setting is a strong advantage.
Ideal Profile
We are looking for someone who is not only good at reception, but who understands how a Dubai clinic runs.
The right person should be warm with patients, sharp with admin, reliable with follow-ups, and comfortable being the first point of contact for a growing clinic.
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