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Clinic Manager

SkinSpirit
Millburn, USA
Full-time
Senior Level
Onsite
USD 75000-125000 yearly
Discovered 1 months ago

Full Job Posting

  • Obsession with client experience: We connect with our clients on a personal level to provide the best service to meet their needs. We listen to feedback and proactively address any concerns that may arise to foster loyalty and achieve our goals
  • Drive for excellence and continuous improvement: We are committed to exceeding expectations, both internally and externally
  • Entrepreneurial spirit: SkinSpirit does nto have a one-size-fits-all approach. We encourage our employees to thing outside of the box and find new avenue for the growth and success of their clinic. We embrace ambiguity, learn from mistakes and fail forward
  • Commitment to putting the team first: We recognize that it takes a village and are deeply committed to the growth and development of the people around us. We recognize when others succeed, we do too

What You Will Do

  • Set the vision and direction for the clinic team, articulating priorities, and generating enthusiasm and energy against unified goals
  • Manage all aspects of clinic daily operations, such as organizing workflow, optimizing schedules, addressing client feedback, inventory management, revenue performance, and other administrative duties
  • Hold the team accountable for maintaining the highest of standards as related to client service, safety and compliance
  • Recruit, retain, and develop a high- performing and diverse team
  • Support staff development through 1:1 touch-bases, Individual Development Plans. coaching, and training/development
  • Improve systems, policies, and procedures to increase efficiency and level of service
  • Additional duties and tasks as needed

What You Will Bring

  • Bachelor's Degree strongly desired; HS Diploma/ GED required
  • 5+ years of relevant experience in the medical/spa industry, luxury retail, hospitality, or similar industry
  • Experience managing, leading, coaching, and developing diverse teams and specialized talents to achieve high performance
  • A positive attitude and desire to model a growth mindset for employees
  • Ability to work a flexible scheduled to accomplish all major responsibilities. This includes early mornings, evenings, weekends, and holidays
  • Strong organizational skills with the ability to handle multiple tasks simultaneously, maintain focus and adapt to unexpected situations
  • Excellent written and verbal communication, and active listening skills; ability to communicate at all levels of the organization
  • Fluent computer and phone skills; working knowledge of Microsoft Office ( Word, Excel, Outlook) and the ability to learn about new technologies
  • Prolonged periods of sitting at a desk and working on a computer
  • Occasionally stand, walk, use hands to touch, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, talk and hear
  • Occasionally lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds

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