Clinic Front Desk Receptionist

Westminster is a premier retirement community with dedicated and skilled staff, dynamic leadership, innovative services and first class facilities.

The Medical Front Desk Receptionist will work the Front Desk in our Wellness Clinic, handling general reception and administrative duties, including greeting residents, associates, and guests, medical billing and coordinating patient and physician schedules. This position maintains confidentiality at all times of residents, medical records, and associate information.

Answer phones and greets residents and associates.

Schedules appointments for the Nurse Practitioners.

Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data.

Provide patients with intake and new patient forms as well as copies of office policies and legally required documents.

Assists with maintaining complete and accurate medical records.

Assist with medical records requests from doctor’s offices and hospitals.

Responsible for data entry of patient information into clinic software program, as applicable.

Assist with medical billing.

Assists Nurse Practitioner and/or Medical Assistant with taking vital signs, weight, etc.

Assist with verification of insurance for residents.

Maintains confidentiality of medical information.

This position will be Monday-Friday, 8:00am - 5:00pm

Qualifications:

Previous experience as a medical receptionist or in a similar role preferred

Certification as a Certified Nurse Aide (CNA) is preferred

Proficient in using electronic medical record systems, such as Point Click Care (PCC) and Athena Health

Knowledge of medical terminology and procedures

Familiarity with phone systems and office equipment

Strong communication skills, both verbal and written

Excellent organizational and multitasking abilities

Ability to maintain patient confidentiality and handle sensitive information

Westminster has been named a Top Workplace by the Austin American Statesman for the past 12years in a row (2014-2025).

Westminster is an Equal Opportunity Employer and values diversity in the workplace.