Clinic Care Technician Float Pool

Building A - Duluth Clinic - 1st Street

2041850 PRIMARY CARE FLOAT POOL - SMDC HOSP

The Clinic Care Technician is primarily responsible for providing assistance with daily patient flow in the clinic setting. These duties may include greeting and rooming patients, obtaining vital signs, documenting in patient chart, stocking, and cleaning exam room, ordering and maintaining clinic supplies, assisting with clerical duties, and all other duties as assigned. This position may float to support other areas as assigned.

Key Responsibilities:

Supports and assists providers and clinical staff with administrative and select patient care tasks

Supports patient scheduling and work queue needs as assigned

Follows up on no-shows and works with providers to review and approve add-ons

Greets patients, supports virtual visits, completes identification verification, height, weight and obtains vitals

Chaperones exams as needed

Administers questionnaires and documents in electronic medical record

May perform limited patient care tasks based on training

Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders

Preferred Qualifications:

Customer service skills

Ability to follow direction and perform tasks within scope of role

Experience in healthcare or patient care experience

Experience using electronic medical record

Medical terminology

Certification/Licensure Required:

Basic Life Support (BLS) within 30 days of hire

Union:

This position will support departments under different contract and non-contract environments including but not limited to, UFCW, USW and non-contract locations. Hired candidates may hold one or more casual positions to work at required sites.

USW Wage Range: $17.32-$25.80

UFCW Wage Range: $17.04 - $25.29

Non Contract Wage Range: $15.96 - $23.94

This position will be a member of each contract where applicable based on work sites.

This position will float to:

Duluth Clinic 1st Street

Duluth Clinic 2nd Street

Duluth Clinic 3rd Street

West Duluth Clinic

Lakeside Clinic

Lakewalk Clinic

Hermantown

Proctor

Duluth Family Medical Clinic

Superior Urgent Care

0

Possible Remote/Hybrid Option:

Day Rotation (United States of America)

07,0730,08,0830,0845,09

1530,1600,1630,1700,1730,1745,1945

yes

No

DC USWA Main & Neighborhoods (DCUMN)

10/28/2026

Compensation Range:

$17.32 - $25.80

Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.