Clinic Assistant
Skills
About This Role
Overview
The Clinic Coordinator plays a key operational role in ensuring the smooth day-to-day running of the clinic.
Acting as the right hand of the Clinic Manager, this position is responsible for facility management and HR-related administrative duties.
The Clinic Coordinator ensures the clinic remains a safe, efficient, and supportive environment for patients and staff.
1. Facility Management
- Oversee the maintenance and upkeep of the clinic premises.
- Manage relationships with suppliers, contractors, and service providers (e.g., cleaning, maintenance, medical equipment servicing).
- Negotiate and monitor contracts, ensuring compliance with agreed terms and cost efficiency.
- Handle day-to-day facility issues, troubleshooting problems, and coordinating timely repairs.
- Ensure the clinic meets health, safety, and hygiene standards at all times.
2. HR Administration
- Maintain employee records, including contracts, personal files, and compliance documents.
- Support staff onboarding and exit processes in coordination with the Clinic Manager.
- Manage staff attendance, leave requests, and schedules.
- Act as the first point of contact for employee relations and escalate complex issues to the Clinic Manager.
- Assist in implementing HR policies and procedures within the clinic.
Qualifications & Skills
- Bachelor’s degree in Business Administration, HR, or related field (preferred but not mandatory).
- 3+ years’ experience in administration, HR coordination, or facility management, ideally in a healthcare or service industry.
- Strong organizational and multitasking abilities.
- Excellent interpersonal and communication skills.
- Proficient in MS Office (Word, Excel, Outlook)
- Problem-solving mindset with attention to detail.
Personal Attributes
- Reliable, proactive, and hands-on.
- Able to handle sensitive matters with confidentiality.
- Service-oriented with a team-player attitude.
- Flexible and adaptable to a dynamic clinic environment.
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