Clinc Operation Manager - Dammam

About This Role

• Be part of a fast-growing healthcare network.
• Opportunity to take on a high-impact leadership role.

About Our Client A leading healthcare and retail group in the region, operating a growing network of primary and ambulatory care clinics across Saudi Arabia.

The organization is focused on delivering accessible, high-quality outpatient care through a patient-centric and commercially driven model.

Job Description Operational Management

• Oversee end-to-end operations of the clinic, ensuring smooth and efficient service delivery
• Manage patient flow, scheduling, and resource allocation to optimize utilization
• Ensure high standards of patient experience and service quality
• Support clinic setup, soft openings, and continuous operational improvements

Clinical Coordination

• Act as a liaison between management and medical teams
• Collaborate with physicians on clinical workflows and case discussions (non-practicing role)
• Support implementation of clinical protocols and quality standards

Team Leadership

• Lead and manage a multidisciplinary team of :60-70 staff, including physicians, nurses, technicians, and administrative personnel
• Oversee workforce planning, performance management, and staff development
• Build a strong, collaborative, high-performing team culture

Financial & Performance Management

• Own and drive clinic performance, including P&L responsibility
• Monitor KPIs such as patient volumes, service utilization, and operational efficiency
• Identify and implement initiatives to improve revenue and control costs

Compliance & Regulatory

• Ensure compliance with healthcare regulations and accreditation standards in Saudi Arabia
• Manage licensing, audits, and regulatory requirements
• Maintain relationships with relevant authorities and insurance stakeholders

Stakeholder Management

• Build and maintain relationships with government entities and insurance providers
• Collaborate with internal leadership and head office teams

The Successful Applicant A successful Clinic Operation Manager should have:

• Bachelor's degree in a medical or healthcare-related field (Master's preferred)
• Minimum 5+ years of experience in a managerial role within primary care, ambulatory care, or polyclinic settings
• Saudi nationals preferred
• Arabic language skills are mandatory
• Proven experience managing a large outpatient healthcare facility
• Strong understanding of healthcare regulations and accreditation in Saudi Arabia
• Experience managing large, multidisciplinary teams
• Exposure to P&L / revenue responsibility
• Excellent leadership and stakeholder management skills
• Currently based in Dammam or willing to relocate

What's on Offer The role offers a competitive salary with benefits as per the law.

Contact: Komal Pamwani Quote job ref: JN-042026-6996625