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Client Support Specialist | Remote
ML Hires
Abu Dhabi, UAE
Full-time
Entry
Onsite
Discovered 2 weeks ago
Client supportClient communicationsProblem-solvingSupport and ticketing softwareInteraction documentationRemote independent work
Role Overview
Client Support Specialist role delivering responsive, high-quality client support in a fully remote setting.
Key Skills for This Role
Client supportClient communicationsProblem-solvingSupport and ticketing softwareInteraction documentationRemote independent work
Full Job Posting
Role overview
Client Support Specialist role delivering responsive, high-quality client support in a fully remote setting.
Responsibilities
- Handle client inquiries and requests across channels; provide accurate information and troubleshoot issues.
- Maintain detailed records of client interactions and build strong relationships through consistent service.
- Coordinate with internal teams on escalated issues.
Requirements
- Strong communication, interpersonal, and problem-solving skills.
- Client-facing or support experience is preferred.
- Comfortable with support or ticketing software and able to work independently remotely.
Benefits
- Wellness and fitness stipend, life insurance, flexible working hours, paid parental leave, and a home office equipment budget.
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