linkedin
Client Support Specialist
Active Consulting Py
Abu Dhabi, UAE
Part-time
Entry
Onsite
Discovered 3 weeks ago
Client supportCustomer serviceTroubleshootingTicketing systemsCRM platformsRemote support tools
Role Overview
The employer is seeking a motivated, customer-focused client support specialist.
The role provides hands-on client support experience and opportunities to develop communication, problem-solving, and customer service skills.
Key Skills for This Role
Client supportCustomer serviceTroubleshootingTicketing systemsCRM platformsRemote support tools
Full Job Posting
About the role
The employer is seeking a motivated, customer-focused client support specialist.
The role provides hands-on client support experience and opportunities to develop communication, problem-solving, and customer service skills.
Location and arrangements
- The posting lists the location as the United Arab Emirates.
- Flexible working arrangements are offered, but no specific remote, hybrid, or onsite policy is stated.
Employment type
- The description states that full-time or part-time arrangements are available.
Key responsibilities
- Provide first-line support to clients by phone, email, or ticketing system.
- Respond to inquiries and troubleshoot service-related issues; escalate complex problems when necessary.
- Document client issues, solutions, and support requests accurately.
- Assist with account management, system updates, and service-related tasks.
- Resolve issues promptly while maintaining a positive user experience.
What the employer is looking for
- Strong problem-solving and analytical skills, communication skills, and a customer-focused attitude.
- Basic understanding of customer support processes and common software applications.
- Ability to work independently and as part of a team; eagerness to learn.
Preferred qualifications and experience
- A diploma or bachelor's degree in Business, IT, Communications, or a related field is preferred.
- Prior client support, customer service, internship, or related project experience is a plus.
- Familiarity with ticketing systems, CRM platforms, and remote support tools.
Additional information
- The employer describes a supportive, collaborative team, mentorship, learning, and career growth opportunities.
- The role offers exposure to client operations, service coordination, and business projects.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career