Client Services & Project Coordinator
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About the Role
We are hiring an experienced Email & Client Enquiries Coordinator to join our Dubai office for a UK-based company, Signs Base. About the Role: This is a key client-facing coordination role where you will manage all incoming email enquiries and handle projects from initial contact through to completion.
Key Skills for This Role
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Overview
We are hiring an experienced Email & Client Enquiries Coordinator to join our Dubai office for a UK-based company, Signs Base.
About The Role
This is a key client-facing coordination role where you will manage all incoming email enquiries and handle projects from initial contact through to completion.
You will be responsible for ensuring every client request is understood, processed accurately, and executed smoothly across internal teams.
Key Responsibilities
- Manage and professionally respond to all incoming client emails
- Understand client requirements in detail and identify missing or unclear information
- Communicate with clients in a clear, professional, and structured manner
- Coordinate with the design team for artwork development and revisions
- Follow up for approvals and manage client feedback
- Coordinate production and delivery once approvals are received
- Ensure end-to-end execution and closure of all jobs
Requirements
- Must be **highly experienced in client communication and email handling**
- Excellent **English proficiency (written and verbal) is essential**
- Strong ability to work quickly, accurately, and efficiently under pressure
- Highly professional communication style at all times
- Strong organizational and multitasking skills
- **MBA qualification preferred**
- Experience in signage, printing, advertising, or related industries is an advantage
Working Hours
- 11:00 AM – 9:00 PM UAE time (8:00 AM – 6:00 PM UK time)
- Monday to Friday
Salary
- USD 1,000 per month
About Us
- We are a UK-based signage and outdoor advertising company specializing in:
- Indoor and outdoor signage
- Illuminated and non-illuminated signs
- Retail branding and display solutions
- Custom fabrication and installation projects
What We Are Looking For
A confident, detail-oriented professional who can independently manage client communication from enquiry to completion, ensuring a smooth and efficient workflow at all stages.
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