Client Services Manager - Commercial Banking
Full Job Posting
Who you are
- You have 5-10 years of demonstrated experience as Operations/Customer Service Manager in the Banking Industry.
- You have BA or BS degree, preferably in business, finance, accounting, economics or a related field.
- You have advance knowledge of Microsoft applications (i.e., Microsoft Office, including PowerPoint, Excel, etc.)
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because it's the right thing to do.
- You embrace and advocate for change. You continuously evolve your thinking and the way you work to deliver your best.
- You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
- You are a caring and accountable leader. You’re passionate about developing and growing team members’ abilities. You have experience providing coaching and hands-on support to meet team goals.
- You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
- California residents — your privacy rights regarding your actual or prospective employment
- At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $105,000.00 - $125,000.00 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.
- #LI-TA
- What CIBC Offers
- At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions
- What you need to know
- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
- We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
- Job Location
- IL-120 S LaSalle St
- Employment Type
- Regular
- Weekly Hours
- 40
- Analytical Thinking, Client Service, Coaching, Customer Experience (CX), Long Term Planning, People Management, Personal Initiative, Stakeholder Relationship Management, Team Consulting, Work Collaboratively
Skills
- Analytical Thinking, Client Service, Coaching, Customer Experience (CX), Long Term Planning, People Management, Personal Initiative, Stakeholder Relationship Management, Team Consulting, Work Collaboratively
Preferred Qualifications
- At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $105,000.00 - $125,000.00 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.
About CIBC
A leading North American financial institution.
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