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Client Services Coordinator

DermCare Management
Charlottesville, USA
Full-time
Entry
Onsite
Discovered 1 months ago

Full Job Posting

  • Enhance clients’ experience through excellent customer service and professionalism
  • Provide warm, friendly, HIPAA-compliant, and efficient service to clients, guests and employees
  • Schedule cosmetic dermatology appointments by phone, in person and via email
  • Promote and educate guests about medical spa services and skin care products
  • Handle discounts and payments including reward programs and gift cards
  • Restock and help manage retail, signage, refreshments and music
  • Use phones and NexTech Practice+ software extensively
  • Open and close the Practice when required
  • May be trained to have specialized duties in daily financial balancing
  • Minimum one year of professional career experience in service or an office-based field preferable in a Spa or medical office
  • A college degree or some college is preferred but not required (HS diploma or equivalent required)
  • Proficiency in Microsoft Office / Windows
  • Ability to learn scheduling and payments in Nextech software
  • Accurate keyboarding
  • Excellent verbal and written communication skills
  • Problem-solving skills
  • Honest and trustworthy
  • Strong team-oriented focus and positive attitude
  • Dependable, punctual, professional
  • Human Resources & OSHA trainings will be completed in office annually
  • Annual Flu Vaccination by 12/1 of each year is required.
  • Sitting 80%-90% of the day
  • Ability to safely lift 25lbs

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