Client Service Representative, VMC Caldwell

Provide high quality customer service that meets or exceeds the expectations of our clients while supporting the doctors and support staff. � Manage the front desk by greeting clients, checking patients in/out, scheduling rechecks and signing visitors and vendors in. � Oversee the clinic flow. � Manage and assist client in the euthanasia paperwork process. � Discuss payment choices with clients. � Process Daily Estimate Report (Out Window CSR). � Assist with daily administrative duties such as printing schedules, pulling charts, filing, emailing medical records, distribute daily mail and purging charts in system. � Maintain knowledge of extension numbers to reach employees throughout the network. � Assist in emergency situations by expediting calls to triage staff members. � May require mentoring or overseeing students from various educational programs. � Perform other job duties as assigned.