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Client Service - Project Manager

SGX
Coimbatore, IND
Full-time
Mid
Onsite
Discovered 3 weeks ago

Full Job Posting

Essential Responsibilities, Accountabilities & Results

  • Consult with On-Site Personnel and/or Client during the artwork development and pre-press
  • execution
  • Run and/or attend any pre-production meetings (or other meetings), when feasible, per On-Site Personnel’s/Sales request or request of the Client for high complexity projects
  • Manages key accounts
  • Respond in a timely manner to Clients
  • Lead and manage relationships with our Client(s) and internal and external stakeholders
  • Communicate artwork issues with the client as well as internal and external stakeholders
  • Respond to requests of Client/On-Site Personnel /Sales and others
  • Document all critical and pertinent information that may impact quality
  • Participate in process improvement efforts and various production meetings to foster a positive creative impact on the business
  • Verify technical supplied data is correct to supplied art
  • Manage project timelines and simultaneously manages multiple projects, when required
  • Communicate received and shipped art to On-Site Personnel/Sales and perform user functionality in a Client’s database used for tracking artwork projects
  • Understand the Client’s process (deliverables, rework)
  • Communicate issues to Management
  • Order entry (ensure orders are complete and concise when delivered to production)
  • Understands all aspects of production and manufacturing
  • Create and update price matrices based on client needs
  • May provide training and guidance to junior Project Managers

Educational & Experience Minimum Requirements

  • This position requires the following knowledge and skills:
  • High School Diploma or GED equivalent. Some College/Associate’s Degree preferred
  • 5+ years’ experience preferred
  • Experience in the design, print or production art industry
  • Full comprehension in reading work instructions and business memos
  • Proofreading skills required
  • Ability to work independently
  • #LI-PT1

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