Client Service Associate, Private Wealth

What you’ll do

What you bring

• Must have current Investment Representative (IR) licensing with CIRO.
• Typically 3–5 years of relevant experience, or an equivalent combination of education and experience.
• Strong knowledge of investment products, trade processing, client accounts and investment-related procedures.
• Understanding of regulatory and compliance requirements within a wealth management environment.
• Strong client service and relationship-building skills, with the confidence to work directly with clients and Investment Advisors.
• Strong organization and attention to detail, with the ability to manage multiple client priorities.
• Strong communication, collaboration and problem-solving skills.
• Knowledge of financial and retirement planning, insurance, trust or estate services is an asset.
• The expected pay range for this position is: $40,000.00- $42,400.00
• This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to 1.5X
• This is a planned recruitment for future vacancies.
• Salary:
• $38,000.00 - $72,000.00
• Pay Type:
• Salaried & Commission
• The above represents BMO Financial Group’s pay range and type.
• Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
• BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

Qualifications

• Must have current Investment Representative (IR) licensing with CIRO.
• Typically 3–5 years of relevant experience, or an equivalent combination of education and experience.
• Strong knowledge of investment products, trade processing, client accounts and investment-related procedures.
• Understanding of regulatory and compliance requirements within a wealth management environment.
• Strong client service and relationship-building skills, with the confidence to work directly with clients and Investment Advisors.
• Strong organization and attention to detail, with the ability to manage multiple client priorities.
• Strong communication, collaboration and problem-solving skills.
• Knowledge of financial and retirement planning, insurance, trust or estate services is an asset.
• The expected pay range for this position is: $40,000.00- $42,400.00
• This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to 1.5X
• This is a planned recruitment for future vacancies.
• $38,000.00 - $72,000.00
• Salaried & Commission
• The above represents BMO Financial Group’s pay range and type.
• Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
• BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

Responsibilities

• Partner closely with one or more Investment Advisors to support their client relationships and the day-to-day management of their advisory practice.
• Build strong relationships with clients, acting as a trusted point of contact for investment, account and service-related needs.
• Accept and execute client-initiated trades by phone or in person and provide investment and stock information within the scope of your licensing.
• Support Investment Advisors in understanding and responding to individual client investment needs and delivering personalized investment-related service.
• Coordinate and prepare for client portfolio reviews, including scheduling meetings, preparing materials, organizing client information and following up on outstanding items.
• Manage day-to-day client account activity, including new account openings, account maintenance, transfers, registered and non-registered account transactions and money movements.
• Monitor incoming and outgoing assets and identify account activity requiring follow-up or Investment Advisor attention.
• Maintain client files and documentation, including ongoing client account updates and regulatory requirements.
• Respond to client inquiries and resolve service, account and technology-related issues, escalating more complex matters when required.
• Support prospective client activity by coordinating meetings, preparing introductory materials and assisting the advisory team with client development initiatives.
• Coordinate client engagement and marketing activities, including client events and other relationship-building initiatives.
• Work collaboratively with BMO partners and colleagues to connect clients with broader Wealth solutions and deliver a seamless client experience.
• Apply regulatory, risk and compliance requirements while protecting client confidentiality, information and assets.
• Share knowledge and provide guidance to newer team members on processes, technology and day-to-day client servicing activities.