indeed
Client Service Assistant
N Ray Designs
Dubai, UAE
Full-time
Onsite
Discovered 1 weeks ago
Client serviceClient account managementMicrosoft Office SuiteCRM softwareEnglishCommunication
Role Overview
The Client Service Assistant supports exceptional client service and satisfaction.
Key Skills for This Role
Client serviceClient account managementMicrosoft Office SuiteCRM softwareEnglishCommunication
Full Job Posting
About the company
NRay is an independent branding agency specializing in branding and package design.
Role overview
The Client Service Assistant supports exceptional client service and satisfaction.
Responsibilities
- Serve as the primary client contact, address inquiries, and provide timely and accurate information.
- Coordinate with internal teams to communicate and resolve client issues.
- Manage client accounts, maintain accurate records, and update information.
- Assist with preparing and delivering client presentations and reports.
- Identify opportunities to improve the client experience and support client retention.
- Handle client complaints and concerns professionally and efficiently.
- Stay informed about industry trends and company products and services to address client needs.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven customer service or client-facing experience.
- Excellent interpersonal and communication skills; strong organization and multitasking abilities.
- Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint, and CRM software.
- Problem-solving mindset and attention to detail.
- Fluency in English is required.
Employment type
- Job type is full-time.
Work location
- Work is in person in Dubai; candidates must reliably commute or plan to relocate before starting work.
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