Client Safety Program Lead, Permanent Full-Time

Required Qualifications:

• Master’s degree in a health-related field (e.g. Quality and Patient Safety, Public Health, Health Administration) or equivalent.
• Regulated health professional preferred.
• Recognized certification in patient/client safety required (e.g. Certified Professional in Patient Safety [CPPS]).
• Minimum five (5) years of progressive experience in patient/client safety within a healthcare setting.
• Demonstrated experience leading organizational patient/client safety programs and initiatives.
• Demonstrated experience leading incident review processes and implementing sustainable systems-level improvements.
• Experience leading Accreditation Canada readiness activities and supporting the implementation of safety-related practices.
• Strong knowledge of client safety science, safety culture, systems thinking, human factors, and high reliability principles.
• Experience developing safety frameworks, priorities and work plans.
• Experience managing safety indicators, dashboards and performance reports.
• Demonstrated ability to influence and lead across an organization without direct authority.
• Exceptional communication, collaboration, facilitation and relationship-building skills.
• Strong data literacy and analytical skills.
• What makes VHA’s compensation unique?
• Benefits and pension plan for permanent eligible employees
• Compensation for education and professional development
• VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
• Mentorship and peer support
• Career development opportunities
• Employee and family assistance program
• Wellness resources
• Perks & discounts
• Staff & service provider events
• Accommodation and VHA’s commitment to DEI
• At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.
• How to Apply?
• Our online application should take about 5 to 10 minutes to complete.
• VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.
• Thank you to everyone who applies. We will review applications as they are received. We’ll only be contacting those selected for further discussion.
• In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care.