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Client Relationship Manager / Client Support / Junior Account Executive

Mr. Capital® - Learn 'On The Go'
Abu Dhabi, UAE
Part-time
Mid-Senior
Onsite
Discovered 6 days ago
Client serviceRelationship managementClient account managementEnglishCRM tools or spreadsheetsDigital messaging and video-call platforms

Full Job Posting

Role description

Part-time, hybrid client-facing role based in Abu Dhabi Emirate, with some flexibility to work from home.

Respond to client inquiries, provide ongoing support, and promote a positive experience across multiple communication channels.

Maintain professional communication and take a proactive approach to problem-solving.

Responsibilities

  • Manage client accounts and follow up on requests.
  • Coordinate with internal teams to resolve issues.
  • Share product or service updates.
  • Maintain accurate records of interactions and prepare brief reports on client feedback.
  • Support basic sales or onboarding activities.

Qualifications

  • Strong client service and relationship management, active listening, empathy, and a client-focused mindset.
  • Clear, professional written and spoken English communication.
  • Organization and time management to manage multiple requests, follow-ups, and documentation.
  • Basic account management and support skills; comfort with CRM tools or spreadsheets and accurate record-keeping.
  • Ability to collaborate on-site in Abu Dhabi Emirate and work independently from home.
  • Comfort with digital messaging, video-call, and content-sharing platforms.
  • Previous client support, customer service, or account coordination experience is advantageous but not required.
  • Interest in finance, education, or digital learning products is beneficial.

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