Client Partner

Key Responsibilities:

Requirements:

• 5+ years of experience building and managing client relationships
• The candidate must have a proven track record managing commercial relationships with clients, ideally in a SaaS or technology environment. Experience co-creating solutions that solve complex client problems is highly valued.
• Demonstrated success growing client accounts
• The candidate must have proven experience accelerating growth within existing client accounts, including identifying expansion opportunities, deepening executive relationships, and delivering measurable results.
• Demonstrated tech sales competency
• The candidate should have experience operating within a defined sales methodology — building pipeline from whitespace, running structured sales plays, managing a forecast, and navigating complex, multi-stakeholder deals in a SaaS or technology environment. Candidates who have spent their careers in purely relationship or account management roles without these commercial mechanics will find this role challenging.
• Experience calling on or working within the insurance industry
• A strong understanding of the insurance industry is a significant plus — whether through direct domain expertise or a demonstrated track record successfully selling to or partnering with insurance clients. Familiarity with claims processes and insurance operations is particularly valuable.
• Collaborative stakeholder leadership
• The ideal candidate is a confident communicator who builds trust with clients, peer functions, and internal teams alike. They are skilled at navigating complex organizations and driving alignment across multiple stakeholders.
• CRITICAL LEADERSHIP CAPABILITIES
• Driving Results
• Consistently meets and seeks to exceed account and revenue targets
• Identifies new opportunities within client relationships to extend value and deepen commercial impact
• Sets ambitious but achievable goals and holds themselves accountable to results
• Acting Strategically
• Develops and executes multi-year account plans aligned to client priorities and CCCIS growth objectives
• Anticipates changes in the competitive and client landscape and adapts plans accordingly
• Thinks beyond immediate client needs to identify longer-term opportunities for partnership
• Collaborating and Influencing
• Works effectively across internal teams — including delivery, product, and senior leadership — to mobilize resources for clients
• Earns the trust of senior client stakeholders through consistent follow-through and deep knowledge of client needs
• Serves as a credible, proactive voice for the client within the CCCIS organization
• IMPORTANT PERSONAL CHARACTERISTICS
• Driven by purpose; acts in alignment with CCCIS values
• Entrepreneurial, energetic, and motivated by building lasting client relationships
• Hands-on and detail-oriented, with strong follow-through and a bias toward action
• Insight-led and comfortable creating constructive tension — challenges client thinking, tailors messages to stakeholders, and confidently takes control to drive better outcomes
• Open to feedback and committed to continuous improvement
• Personally humble and collaborative, with genuine pride in team and client success
• #LI-Remote

Interview Policy & Privacy Notice:

About CCC's Commitment to Employees: