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Client Operations Executive
The Plug
Baladiyat ad Dawhah, QAT
Full-time
Entry
Onsite
Discovered 1 months ago
Client relationship managementAccount managementConsultingCommunicationCustomer satisfactionService quality monitoring
Role Overview
Full-time, on-site Client Operations Executive position based in Doha, Qatar.
The role manages client relationships and account operations, ensuring deliverables meet timelines and client objectives.
Key Skills for This Role
Client relationship managementAccount managementConsultingCommunicationCustomer satisfactionService quality monitoring
Full Job Posting
Company Description
The Plug is a creative marketing partner for brands seeking strategic, results-driven campaigns.
Role Description
Full-time, on-site Client Operations Executive position based in Doha, Qatar.
The role manages client relationships and account operations, ensuring deliverables meet timelines and client objectives.
Responsibilities
- Coordinate internal teams and monitor project performance.
- Track client requests and maintain clear communication between clients and the creative and strategy teams.
- Support sales and consulting by identifying growth opportunities.
- Gather client feedback and help shape proposals and presentations.
- Promote a smooth, high-quality client experience through proactive problem-solving and attention to detail.
Qualifications
- Client relationship and account management skills, including account management and consulting experience.
- Strong communication, customer satisfaction, and service quality monitoring skills.
- Sales capability and experience supporting business development initiatives.
- Relevant experience in marketing, creative agencies, or client operations; digital or brand strategy experience is ideal.
- Ability to work on-site in Doha and handle multiple accounts and deadlines in a fast-paced setting.
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
- Strong organizational skills, productivity and CRM tool proficiency, and detail-oriented documentation and reporting.
- Arabic and English bilingual ability is preferred.
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