{bc}
Apply
oracle

Client Onboarding Implementation Senior Associate

JPMorgan Chase
Charlotte, USA
Full-time
Senior · 3+ years experience
Onsite
Discovered 2 weeks ago

Full Job Posting

Job Responsibilities

  • Lead the execution of strategic initiatives in client onboarding, ensuring a smooth transition for new and existing clients to the Chase banking platform.
  • Utilize broad knowledge in client onboarding program management to analyze and resolve complex issues, ensuring compliance with technical standards and policies.
  • Leverage emotional intelligence and influence to manage conflicts, foster collaboration, and develop trust within the team and with clients.
  • Drive continuous improvement in our operating platform, using innovation and design thinking techniques to enhance efficiency and resilience.
  • Plan and organize the day-to-day work of the team, ensuring progress within established professional procedures and organization policy.
  • 3+ years of experience in managing and executing strategic initiatives in a professional field.
  • Proven ability to lead client onboarding processes, with a focus on transitioning clients to new banking platforms.
  • Demonstrated proficiency in conflict management, with a track record of resolving conflicts and fostering collaboration in a professional setting.
  • Experience in driving continuous improvement in operating platforms, using innovation and design thinking techniques.
  • Proficiency in data and tech literacy, with a willingness to understand and implement new/emerging technologies that impact business.
  • Utilize presentation skills to clearly communicate onboarding procedures and updates to clients and stakeholders.
  • Oversee project management activities to ensure timely and successful client onboarding.
  • Maintain anti-fraud awareness to safeguard the onboarding process against potential threats.
  • Foster digital literacy within the team to leverage technology in the onboarding process.
  • Implement cybersecurity measures to protect client data during the onboarding process.
  • Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes
  • Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
  • Some travel required (10%) to visit clients and internal partners.
  • Please note this role is not eligible for employer immigration sponsorship.

Required qualifications, capabilities and skills

  • 3+ years of experience in managing and executing strategic initiatives in a professional field.
  • Proven ability to lead client onboarding processes, with a focus on transitioning clients to new banking platforms.
  • Demonstrated proficiency in conflict management, with a track record of resolving conflicts and fostering collaboration in a professional setting.
  • Experience in driving continuous improvement in operating platforms, using innovation and design thinking techniques.
  • Proficiency in data and tech literacy, with a willingness to understand and implement new/emerging technologies that impact business.

Preferred qualifications, capabilities and skills

  • Utilize presentation skills to clearly communicate onboarding procedures and updates to clients and stakeholders.
  • Oversee project management activities to ensure timely and successful client onboarding.
  • Maintain anti-fraud awareness to safeguard the onboarding process against potential threats.
  • Foster digital literacy within the team to leverage technology in the onboarding process.
  • Implement cybersecurity measures to protect client data during the onboarding process.
  • Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes
  • Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
  • Some travel required (10%) to visit clients and internal partners.
  • Please note this role is not eligible for employer immigration sponsorship.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at JPMorgan Chase

Associate Banker, 40 Hours, Pittsburgh, PA - Ross Park Branch

Pittsburgh, USA

Discovered TodayFull-time

Branch Operations Lead - Clifton Van Houten Branch - New Jersey Passaic Essex Market

Clifton, USA

Discovered TodayFull-time

Private Client Banker - Forked River Branch - New Jersey Monmouth Ocean Market

Forked River, USA

Discovered TodayFull-time

Principal Software Engineer - Databricks

Jersey City, USA

Discovered TodayFull-time

Trust & Safety - Fraud Strategy Analyst- Senior Associate

Plano, USA

Discovered TodayFull-time

U.S. Private Bank - Private Banker - Vice President

New York City, USA

Discovered TodayFull-time

Lead Data Architect – Modern Data Platforms & Integration

Chicago, USA

Discovered TodayFull-time

Relationship Banker - South San Jose Market - San Jose, CA

San Jose, USA

Discovered TodayFull-time