oracle
Client Onboarding Implementation Associate
JPMorgan Chase
Charlotte, USA
Full-time
Junior · 1+ years experience
Onsite
Discovered 1 weeks ago
Full Job Posting
Job Responsibilities
- Lead the execution of strategic initiatives in client onboarding, ensuring a smooth transition for new and existing clients to the Chase banking platform.
- Utilize broad knowledge in client onboarding program management to analyze and resolve complex issues, ensuring compliance with technical standards and policies.
- Leverage emotional intelligence and influence to manage conflicts, foster collaboration, and develop trust within the team and with clients.
- Drive continuous improvement in our operating platform, using innovation and design thinking techniques to enhance efficiency and resilience.
- Plan and organize the day-to-day work of the team, ensuring progress within established professional procedures and organization policy.
- 1+ years of experience in managing and executing strategic initiatives in a professional field.
- Proven ability to lead client onboarding processes, with a focus on transitioning clients to new banking platforms.
- Demonstrated proficiency in conflict management, with a track record of resolving conflicts and fostering collaboration in a professional setting.
- Experience in driving continuous improvement in operating platforms, using innovation and design thinking techniques.
- Proficiency in data and tech literacy, with a willingness to understand and implement new/emerging technologies that impact business.
- Utilize presentation skills to clearly communicate onboarding procedures and updates to clients and stakeholders.
- Oversee project management activities to ensure timely and successful client onboarding.
- Maintain anti-fraud awareness to safeguard the onboarding process against potential threats.
- Foster digital literacy within the team to leverage technology in the onboarding process.
- Implement cybersecurity measures to protect client data during the onboarding process.
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes
- Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
- Some travel required (10%) to visit clients and internal partners.
- Please note this role is not eligible for employer immigration sponsorship.
Required qualifications, capabilities and skills
- 1+ years of experience in managing and executing strategic initiatives in a professional field.
- Proven ability to lead client onboarding processes, with a focus on transitioning clients to new banking platforms.
- Demonstrated proficiency in conflict management, with a track record of resolving conflicts and fostering collaboration in a professional setting.
- Experience in driving continuous improvement in operating platforms, using innovation and design thinking techniques.
- Proficiency in data and tech literacy, with a willingness to understand and implement new/emerging technologies that impact business.
- Utilize presentation skills to clearly communicate onboarding procedures and updates to clients and stakeholders.
- Oversee project management activities to ensure timely and successful client onboarding.
- Maintain anti-fraud awareness to safeguard the onboarding process against potential threats.
- Foster digital literacy within the team to leverage technology in the onboarding process.
- Implement cybersecurity measures to protect client data during the onboarding process.
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes
- Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
- Some travel required (10%) to visit clients and internal partners.
- Please note this role is not eligible for employer immigration sponsorship.
Preferred qualifications, capabilities and skills
- Utilize presentation skills to clearly communicate onboarding procedures and updates to clients and stakeholders.
- Oversee project management activities to ensure timely and successful client onboarding.
- Maintain anti-fraud awareness to safeguard the onboarding process against potential threats.
- Foster digital literacy within the team to leverage technology in the onboarding process.
- Implement cybersecurity measures to protect client data during the onboarding process.
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes
- Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
- Some travel required (10%) to visit clients and internal partners.
- Please note this role is not eligible for employer immigration sponsorship.
- Preferred qualifications, capabilities and skills
About JPMorgan Chase
Banking323028 employees
Global financial services and investment banking firm.
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