Client Manager (Global Usage)

Worldpanel by Numerator is looking for a client-focused and commercially aware Global Delivery & Performance Manager to lead high-quality insight and project delivery to our global subscription clients, with a focus primarily on the personal care, beauty & grooming industry.

The role sits within Delivery & Performance and works closely with Strategy Management & Enterprise Partnerships pillars, as well as Operations and Data Science teams.

The primary focus will be on global clients in personal care and beauty, including some of the largest players in the industry.

There will also be opportunities to build expertise across food, beverage and out of home consumption data as well as entertainment.

This role is ideal for someone who enjoys working with clients, connecting data to business questions, and turning insight into clear, targeted storytelling.

You will be responsible for ensuring contracted clients receive clear value from their investment, while also supporting renewals, identifying opportunities for growth and helping establish scalable ways of working as the global proposition develops.

You will report to the Usage Care team leader and work closely with both Strategy Managers and Enterprise Partners as they secure new projects for the delivery performance team to deliver.

Your success will come from pairing strong industry storytelling with nurturing trusted client & internal partnerships, and strong workload management discipline.