Client Manager

The role of the Account Executive is primarily to manage a portfolio of clients, support client managers and provide ad hoc project support across the team. The job holder will be required to work closely with the Business Support Team, wider Client Management team, Operations and Finance and manage their clients remotely, providing regular updates, training, support and management information.

The job holder will also support the Head of Client Services and have direct responsibility for providing clear updates to each client or project, including planning and reporting. They will also manage a portfolio of clients to ensure growth, development and retention.

The role requires strong support to all client managers, which may include leading training, system demonstrations and client onboarding. Total client ownership along with retention and developing new business are all key aspects of this role.