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Client Manager
Aon Qatar LLC
Doha, QAT
fulltime
Mid-Senior
2 days ago
LeadershipStrategic PlanningBudgetingTeam ManagementPerformance ManagementProject Management
Free
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About the Role
Client Manager – Employee Benefits Are you experienced in Employee Benefits? Willing to move to Qatar? Read on!
Key Skills for This Role
LeadershipStrategic PlanningBudgetingTeam ManagementPerformance ManagementProject Management
Full Job Posting
Client Manager – Employee Benefits
- Are you experienced in Employee Benefits?
- Willing to move to Qatar?
- Read on!
- Aon Qatar LLC is recruiting a Client Manager in our Employee Benefits department based at our offices in Doha.
- As a Client Manager you will be the primary point of contact for a portfolio of corporate clients in Qatar, advising them on their benefits strategy and insurance needs.
- You’ll combine strong client relationships with technical broking expertise to design, place and manage Employee Benefits programmes, oversee day‑to‑day servicing and claims, and support Aon’s growth in the local market.
- Aon is in the business of better decisions
- At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
- As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
- What the day will look like
- Own and manage a portfolio of Employee Benefits clients, delivering proactive, high‑quality advice and service.
- Build strong client relationships through regular meetings, understanding their business and workforce needs, and presenting tailored Aon solutions.
- Design, market and place Employee Benefits insurance programmes: prepare presentations, obtain and negotiate quotations, compare terms and secure coverage, including renewals and mid‑term changes.
- Manage end‑to‑end policy administration and compliance activities, including KYC/AML (QFCRA and internal), documentation, endorsements and adherence to placement guidelines.
- Oversee claims for your clients, coordinating notifications, follow‑up with insurers/adjusters and driving timely resolution.
- Ensure timely premium/fee collection and accurate account handling in line with company policies.
- Collaborate with colleagues and underwriters to deepen existing relationships and generate new business opportunities.
- Skills and experience that will lead to success
- Critical knowledge & experience
- Solid experience in
Employee Benefits
- (e.g., group medical, life, disability) within an insurance broker or insurer environment
- Proven track record in
- client management/account management
- for corporate clients
- Experience
- designing, marketing and placing
- EB programmes, including renewals and mid‑term changes
- Hands‑on experience with
- claims handling/coordination
- for EB schemes
- Familiarity with
- Qatar insurance market and regulatory environment
(e.g., QFCRA)
- Experience working to
- compliance, KYC/AML and documentation standards
- Background in a
- multinational or complex, matrixed organisation
- is an advantage
- Critical skills & capabilities
- Strong
- relationship‑building
- and stakeholder management skills, comfortable as the day‑to‑day client contact
- Excellent
- communication and presentation
skills
- in a client‑facing role
- Strong
- analytical and numeracy skills
- (e.g., comparing terms, interpreting policy and claims data)
- High
- attention to detail
- and ability to manage multiple deadlines and priorities
- Strong
- problem‑solving and negotiation
skills
- with insurers and other stakeholders
- Well‑developed
- organizational and time‑management
skills
- Collaborative team player, able to work with colleagues, underwriters and other partners to deliver solutions
- Good
Excel/PowerPoint
- and general MS Office skills for analysis and client presentations
- (If relevant for your market)
- Fluency in English
- ; Arabic an advantage
- How we support our colleagues
- Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves.
- Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.
- Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential.
- As a result, at Aon, you are more connected, more relevant, and more valued.
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