Client Manager - Business Development
Role Overview
Ingram Micro is a leading technology company for the global information technology ecosystem.
With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro XvantageTM set us apart
Full Job Posting
Key Responsibilities
- Business Development & Market Expansion
- Identify and develop new business opportunities across assigned geographies, industries, and customer segments.
- Drive revenue growth through acquisition of new customers, partners, and strategic accounts.
- Develop and execute business plans to achieve sales, profitability, and market share objectives.
- Establish a strong market presence by identifying emerging technology and business opportunities.
- Channel & Partner Management
- Recruit, develop, and manage channel partners, system integrators, VARs, MSPs, and reseller networks.
- Build strong relationships with existing partners to increase business contribution and engagement.
- Enable partners through training, joint business planning, and solution positioning.
- Drive partner-led demand generation and pipeline development activities.
- Customer Engagement & Account Development
- Build and maintain relationships with key customer stakeholders and decision-makers.
- Understand customer business challenges and align technology solutions to their requirements.
- Conduct customer meetings, presentations, and solution discussions to generate business opportunities.
- Drive customer satisfaction, retention, and account growth.
- Vendor Collaboration
- Work closely with technology vendors to execute business plans and growth initiatives.
- Support vendor-led programs, marketing campaigns, promotions, and channel enablement activities.
- Monitor vendor performance and maximize business opportunities through strategic alignment.
- Identify opportunities to introduce new technologies and solutions into the market.
- Sales & Revenue Management
- Own revenue, margin, and growth targets for assigned business portfolios.
- Develop and maintain a healthy sales pipeline through proactive opportunity generation.
- Manage the complete sales cycle from lead generation to deal closure.
- Prepare accurate sales forecasts and business reports.
- Solution Selling & Market Intelligence
- Promote IT infrastructure, cloud, cybersecurity, networking, software, AI, or related technology solutions.
- Stay updated on industry trends, competitor offerings, and emerging technologies.
- Conduct market analysis and identify opportunities for business growth.
- Develop strategies to improve competitive positioning and market penetration.
- Cross-Functional Collaboration
- Work closely with Pre-Sales, Product Management, Marketing, Operations, Finance, and Vendor teams.
- Support successful execution of customer projects and business initiatives.
- Collaborate on marketing campaigns, events, webinars, and lead-generation activities.
- Ensure smooth communication between customers, partners, vendors, and internal stakeholders.
- Desired Skills & Competencies
- Strong business development and channel sales expertise.
- Knowledge of IT distribution business models and partner ecosystems.
- Proven ability to acquire new customers and develop strategic partnerships.
- Strong relationship management and networking skills.
- Excellent negotiation and commercial acumen.
- Solution-selling and consultative sales approach.
- Strong communication, presentation, and stakeholder management skills.
- Analytical mindset with a data-driven approach.
- Ability to work independently and manage multiple priorities.
- Educational Qualification
- Bachelor's Degree in Business, Engineering, Information Technology, Commerce, or related field.
- MBA in Sales, Marketing, or Business Management preferred.
- Preferred Experience
- 6+ years of experience in Business Development, Channel Sales, Partner Management, Enterprise Sales, or Account Management.
- Experience in IT Distribution, Value-Added Distribution (VAD), Cloud, Cybersecurity, Networking, Data Center, Software Licensing, AI, or Technology Solutions businesses.
- Strong relationships within the reseller, system integrator, and channel partner ecosystem.
Qualifications
- Bachelor's Degree in Business, Engineering, Information Technology, Commerce, or related field.
About Ingram Micro
Global technology wholesale distribution and supply chain services provider.
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