{bc}
Apply
naukri

Client Experience Coordinator

Audemars Piguet
Dubai, UAE
2 7 Years
Onsite
Discovered 2 months ago
Audemars Piguet brand knowledgeLuxury product knowledgeClient experience managementLuxury hospitalityAppointment managementBespoke hospitality services

Full Job Posting

Client experience capabilities

  • Demonstrate mastery of AP brand fundamentals, history, heritage, products, and services.
  • Stay current with evolving industry trends, luxury trends, hospitality standards, and client expectations.
  • Use storytelling and general culture to create meaningful and personalized connections with clients.
  • Provide hospitality, service excellence, discretion, and attention to detail.

Client experience delivery

  • Deliver a highly personalized and seamless client journey aligned with AP hospitality standards.
  • Coordinate client visits, appointments, and tailored experiences.
  • Anticipate client needs and provide bespoke hospitality that supports comfort, discretion, and emotional engagement.
  • Manage client feedback and identify opportunities to improve experience quality.
  • Reinforce brand perception and client loyalty through client interactions.
  • Collaborate with boutique and AP House teams to maintain a consistent client experience.
  • Maintain clear and proactive communication with stakeholders involved in delivery.

Team and event coordination

  • Act as a role model in hospitality, service excellence, and team support.
  • Support the Deputy House Director Hospitality with team coordination and service delivery.
  • Support event organization and delivery, including logistics, client journey, and on-site experience execution.
  • Plan, coordinate, and execute weekly client activations aligned with brand standards and client expectations.
  • Collaborate with CRM, Retail, and Marketing stakeholders to support client engagement and participation.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Audemars Piguet

Welcome Host

Miami, USA

Discovered 2 weeks agoFull-time

Client Consultant

Sydney, AUS

Discovered 1 months agoFull-time

Boutique Technical Advisor

Los Angeles, USA

Discovered 1 months agoFull-time

Assistant Boutique Director

Aspen, USA

Discovered 1 months agoFull-time

Assistant Boutique Director

Miami, USA

Discovered 1 months agoFull-time

Financial Planning & Analysis Coordinator

New York City, USA

Discovered 1 months agoFull-time

Client Concierge Coordinator

Miami, USA

Discovered 1 months agoFull-time