Client Experience

What We Look For

• A+ Player
• Elite at what they do. Extremely hard worker. Gritty. Gets things done. Internal need to succeed.
• Dislikes working with B and C players.
• Does not need to be told twice what to do.
• Foxhole Team Member
• Has a servant's heart and a purpose bigger than themselves.
• Will help a team member fix a flat on the side of the road at 6am.
• Goes above and beyond to provide a "White Glove Service" to our clients.
• Rocketship Mentality
• Excited to join a fast-growing startup with extreme upside.
• Growth Mindset in all areas of life - professionally, personally, physically, and spiritually.
• "Lifer" - those who want to work with us for 30+ years (not just a 9-5 job).
• Main Responsibilities:
• Ensure every client interaction is warm, welcoming, and exceeds expectations
• Take clients out for meals and experiences
• Ensure our clients feel like a million bucks
• Plan and coordinate client events, appreciation initiatives, and office visits
• Anticipate client needs and address concerns before they arise