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Client Director Manager

Gold Brand Angola
Abu Dhabi, UAE
fulltime
Director
Today
LeadershipStrategic PlanningBudgetingTeam ManagementPerformance ManagementProject Management
Free

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💼 Level: Senior Level

  • 📊 About Us
  • We are a client-focused organization dedicated to delivering exceptional service, strategic solutions, and long-term value to our customers.
  • Our team is committed to building trusted partnerships, driving business growth, and ensuring outstanding client experiences across all stages of engagement.
  • 🎯 The Role
  • We are seeking an experienced and strategic Client Director Manager to oversee key client relationships, lead account management initiatives, and drive customer success at a senior level.
  • The ideal candidate will serve as a trusted advisor to major clients, ensuring business objectives are met while identifying opportunities for growth, retention, and partnership expansion.
  • 🚀 Key Responsibilities
  • Lead and manage strategic client relationships and high-value accounts
  • Develop and execute account growth strategies to maximize client satisfaction and revenue opportunities
  • Serve as the primary executive point of contact for key stakeholders and decision-makers
  • Build long-term partnerships through proactive engagement and consultative relationship management
  • Collaborate with sales, operations, product, marketing, and customer success teams to deliver client solutions
  • Monitor account performance, customer health, and service delivery standards
  • Identify opportunities for upselling, cross-selling, and business expansion
  • Lead contract negotiations, renewals, and commercial discussions
  • Resolve complex client issues and ensure timely, effective outcomes
  • Prepare executive-level business reviews, performance reports, and strategic recommendations
  • ✅ Requirements
  • Bachelor's degree in Business Administration, Marketing, Communications, Management, or a related field preferred
  • 7+ years of experience in account management, client services, customer success, business development, or related roles
  • 3+ years of experience in a leadership or senior client management role preferred
  • Proven experience managing enterprise-level or strategic client accounts
  • Strong relationship-building, negotiation, and stakeholder management skills
  • Excellent communication, presentation, and executive engagement abilities
  • Strong commercial acumen and ability to identify growth opportunities
  • Experience with CRM systems such as Salesforce, HubSpot, Microsoft Dynamics, or similar platforms
  • Exceptional leadership, problem-solving, and decision-making skills
  • Ability to work independently in a remote environment

🌟 What We Offer

  • Fully remote work opportunity within the United Arab Emirates
  • Competitive compensation package
  • Professional development and executive leadership growth opportunities
  • Exposure to strategic client partnerships and high-impact business initiatives
  • Flexible and collaborative work environment
  • Supportive culture focused on customer success, innovation, and excellence
  • Opportunity to influence client strategy, retention, and business growth
  • Clear career progression within client leadership, commercial management, and executive functions

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