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Client Care Supervisor- Bilingual

Family Resource Home Care
Salem, USA
Full-time
Mid
Onsite
Discovered 2 weeks ago
Business developmentCommunication

Full Job Posting

Responsibilities

  • Conduct assessments for potential clients to understand their needs.
  • Build trust with clients and their families.
  • Present customized care plans to bring in new clients.
  • Maintain strong relationships with current clients.
  • Monitor clients' health conditions and needs.
  • Provide exceptional customer service and address concerns.
  • Regularly visit clients to assess their well-being.
  • Update care plans as clients’ needs change.
  • Keep accurate client documentation.
  • Give clear directions for caregivers.
  • Collaborate with the Branch Manager and Caregiver Manager on growth strategies.
  • Identify opportunities to increase billable hours and services.
  • Implement marketing initiatives to attract new clients.

Requirements

  • 2+ years in sales, marketing, or business development (healthcare or home care preferred).
  • Proven track record of meeting goals.
  • Excellent written and verbal communication skills.
  • Customer-focused with a passion for quality care.
  • Friendly and able to build lasting relationships.
  • Ability to work both independently and as part of a team.
  • Comfortable visiting clients in their homes.
  • Valid driver’s license, auto insurance, clean driving record, and access to a vehicle.
  • Work Schedule
  • Hours: Monday – Friday, 8 AM - 5 PM
  • Location: 25% office work, 75% client visits
  • Pay Range: $45,000 - $55,000 / Yr

Preferred Qualifications

  • 2+ years in sales, marketing, or business development (healthcare or home care preferred).

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