Client Advisor

Overview

Key Responsibilities

• Serve as the primary point of contact for clients, managing communications and ensuring service expectations are met
• Respond to client inquiries regarding service offerings, engagement scope, pricing, and timelines
• Schedule and coordinate client meetings, including document collection, agenda preparation, and follow-up
• Prepare and send engagement letters, proposals, and service confirmations to clients
• Monitor engagement progress and provide regular status updates to clients and internal teams
• Maintain accurate client records and engagement files in the firm's practice management system
• Follow up with clients on outstanding documentation, approvals, and payments
• Coordinate with internal service lines including audit, tax, and advisory to ensure seamless client delivery
• Assist in preparing presentations, reports, and correspondence for client meetings
• Support business development activities including proposal preparation and market research as directed

Requirements

• High school diploma or equivalent; diploma or certificate in Business Administration, Marketing, or related field is preferred
• Minimum 2 years of experience in client advisory, account management, or client coordination, preferably in a professional services, accounting, or audit firm environment
• Proficiency in Microsoft Office applications including Word, Excel, and Outlook
• Strong written and verbal communication skills in English; proficiency in Arabic is required
• Organizational skills with attention to detail and accuracy
• Ability to manage multiple client requests and prioritize effectively
• Professional demeanor with a client-focused approach
• Ability to maintain confidentiality of client and firm information
• Pay: QAR4,500.00 - QAR5,000.00 per month