Client Advisor

About the position

Key responsibilities include

• Through in-person and online consultations, you'll be assisting clients in selecting jewellery, offering personalised advice and education, guiding them through the customisation process, and preparing independent custom quotes; and
• Coordinate aftercare services consultations including resizing, repairs, and lifetime warranty claims, with a fast turnaround and high client satisfaction
• Promoting Cullen Jewellery’s commitment to ethical practices and community initiatives
• Participating in the daily setup and opening of the showroom, and ensuring the cleanliness of consultation desks and other showroom areas.
• Completing ad-hoc tasks such as stock takes, changing product displays, and managing postage tasks as required

What are we seeking?

What we offer

• In addition to a competitive remuneration package, and the ability to work in a beautiful location in the heart of Adelaide, we offer all our team members with a range of benefits including:
• A supportive and collaborative work environment
• An Employee Assistance Program for you and a family member to utilise
• Generous staff and family / friend discounts
• Team events and initiatives included as part of our wellbeing program
• Paid volunteer leave, and sponsorship of a child in South East Asia/Africa under your name
• The opportunity to join a growing company with a global presence - you really can take your career anywhere!
• #cullenjewellery

About us